![]() On both computers should be allowed to accept ping commands. You can confirm this by using ‘ping’ tool (command) from Windows 10 or Mac computer. Distribute software, provide real-time online help to end users, create detailed software and hardware reports, and automate routine management tasks - all without leaving your desk. Apple Remote Desktop Client is the best way to manage the Mac computers on your network. The IP address works fine whenever I type that in to connect. ![]() Media-PC it says that it cant resolve the name. Whenever I type in the name of a computer on the local network E.G. I have a iMAC v4.1running 10.6.8 and have Remote desktop for mac v 2.1.1. Some things to consider: WinXP/ME/Vista/7 must ALL have the account enabled for RDP (the same one you'll use the RDP app to connect with. RDP for Mac works perfectly! It ships by default with Office 2011 for Mac Enterprise. Basic Requirements First make sure the network connectivity is fine from Mac to Windows OS. Windows to Windows or Mac to Mac remote desktop connections are always easy and not complicated, but when it comes to use RDP on crossed OS platform, always compatibility comes into picture. Also, you can use and control Windows programs from Mac through RDP, just like they are installed on the Mac. This method will help to control the Windows OS from Apple computer. This guide shows you how to use Microsoft Remote desktop client on Mac OS X to connect or Windows 8.1. Specially when you try to connect other Operating Systems, such as Windows or, then the RDP app should support necessary settings and security features. ![]() Now try and reconnect to the client machine via ARD.To use Remote Desktop connection utility on Mac OS X like 10.10 Yosemite or other versions, you need to have the proper networking and compatible RDP (Remote Desktop Protocol) client.Note: this will recreate the plists you've just deleted, only now they should work.Make sure to add the allowed users again and all desired control options.Next recheck both Remote Login and Remote Management.Then open System Preferences and uncheck both Remote Login and Remote Management Log in as an admin user and locate the /Library/Preferences/ folder, then remove: On the client machine that you cannot connect to (obviously you will need to physically be in front of the machine - or if you're good with the CLI and can SSH to the box you could do it that way - these instructions stick with the GUI). Here is how I managed to fix it in the end: My Kit included: Late 2011 MBP, 10.8.2 OS with ARD 3.6.1 Admin and a mix of client versions (3.6 and 3.6.1) Their OS versions being a mix of 10.7.x and 10.8.2. I tried the "kickstart" above, sadly with no positive result. I got the same error message on a small number of machines that I look after, I was able to SSH onto a machine but not control it via ARD - indicating that the sharing preferences were correctly configured but something else was "broken". I can also provide additional information as requested. Looking for suggestions for possible place to continue to trouble shoot. IMac1 was as some point in the past able to connect to iMac2 with no issues according to internal users with this configuration. Both iMac's are physically cabled via ethernet.Both machines are on LAN and I can ping either machine from Windows.I have determined that our hardware firewall is not an issue as well.Have verified that they are working properly. We have both forward and reverse lookup zones on the server and I.I have verified that both machines have REMOTE Management enabled.iMac1 is running OS X 10.7.4 and iMac2 is running OS X 10.6.8 and ARD 3.5.3.: If I enter just the DNS name (as indicated on target iMac under sharing and not the IP address, ARD save the connection with the DNS but without the IP address and it fails. When I enter an IP address for the second iMac and leave the DNS Name blank it will save the connection but upon trying to connect via the "control" option ARD fails to find the target system. I am trying to use Apple Remote Desktop 3.6 (470.93) from iMac1 to connect to second (iMac2). We are using an Windows 2008 R2 server in workgroup mode for simple file sharing, DNS requests, and to run an application that requires Windows. I have an office environment with 2 iMac's.
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